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cannot enable app catalog/apps for office store in word 2013

October 19, 2016, 9:10 am
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Hello, I am having some trouble with Word 2013. We would like to add a dictionary. When I go to Insert tab -> store, there is a message that says "please add or enable catalogs from the trust center. And when we right-click on a word and choose "define" there is a message that says "Your administrator has not installed a dictionary for this language and has disabled the office store."

Additionally, when I go to file -> options -> trust center center -> trust center settings -> trusted app catalogs, the checkbox for "dont allow apps from the office store to start" is check-boxed. I can uncheck it, but when I save; close and re-open word; and go back to the screen, it is automatically checked again.

This is a custom office 2013 and I built the custom .MSP file and only selected default options.

I have looked through the GP administrative templates and cannot find anything disabling the store under user config/policies/admin templates/microsoft office 2013/security settings/trust center

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Power View not visible on the ribbon in Excel 2013

February 3, 2013, 2:35 pm
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I installed Office 2013 a few days ago and found I could not find the Power View command on the ribbon.  It should appear when I go to the insert tab but it is not there.

I spent over an hour on the phone with Microsoft Support and they could not resolve the issue either.

The "issue" was escalated to someone higher in Microsoft Support.

At this point I have not received a reply and the problem has not been resolved.

I hear from the blog and forum posting that others are experiencing the same problem.

Disappointing and frustrating since I am sure that many of us chose to upgrade to Office 2013 so that would could use Power View.  We can't use what is not there. 

LWF53

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office activation related question

October 19, 2016, 10:46 am
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I am setting up KMS for Office 2013 activation only (no Windows activation) in a new domain.

My first 6 machines for the activation test are deployed from corporate image that includes Office 2013 rearmed.

New and current production domain are on the same physical LAN/s. The Windows is activated right after deployment because KMS for Windows activation is running and by getting DNS Windows machine just activates from KMS.

My question is about Office ...

1. would Office be activated from KMS that provides Office activation without actually being started on a new machine?

2. in case of YES, is it possible to reset office activation to Not Activated.

3. how I can check if the Office is activated without opening it? Registry or command?

Sure, I have a reason for these question but don't think that explanation is necessary if somebody can answers 3 questions.

Thanks.

--- When you hit a wrong note its the next note that makes it good or bad. --- Miles Davis

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sandbox mode ignored

September 25, 2016, 10:18 am
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Hi,

Application access 2013 (win 7 64 bits), I have a macro.

In this macro, the condition holds a call to a vba function.

For this to work using access 2007, registry must hold 

[HKEY_LOCAL_MACHINE\Software\WOW6432Node\Microsoft\Office\12.0\Access Connectivity Engine\Engines]

"SandboxMode"=dword:00000000

We are using access 2013, so I set the sandboxmode to 0 in

[HKEY_LOCAL_MACHINE\Software\WOW6432Node\Microsoft\Office\15.0\Access Connectivity Engine\Engines]

But it doesn't work. App work on dozens of computers (access 2003->2016, all windows versions) but the ones with access 2013 don't work! Why Why why?

Help needed!

Alain Bourgeois

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Client's email missing Categorize section

October 13, 2016, 2:57 pm
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Hello all,

We recently had to set a client of ours up with a new email. We've got everything set up in Outlook, he's receiving and sending email fine, all of that is working perfectly fine.

My question is about Outlook itself. We have both of his accounts, new and old, currently plugged in to Outlook. When he is browsing his old email he has an option up in the ribbon called Categorize that lets him flag his emails. When we click ove to his new email the ribbon has all the same options EXCEPT for that one.

We went to Options > Customize Ribbon and then tried to add the Categorize command, but we kept getting errors saying that we could only add commands to custom groups.

Am I able to customize his new emails existing Ribbon? Or am I going to have to make a new one and slap in all the existing commands plus Categorize?

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your onedrive for business files can no longer be synced

June 23, 2016, 3:13 am
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We have a user that I am trying to sync Onedrive for, I have just installed office 2013 as a fresh install on the laptop but when pasting the URL into the sync it brings back the error saying I am not using an up to date version of the software.

Exact error is.

"Your OneDrive for Business files will no longer sync using this application, To continue syncing your files, please use the latest OneDrive application"

Any one come across this at all and know of a reason for it and / or the fix

Adam


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Cannot receive email from outside domain after changing server

October 19, 2016, 5:37 am
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I bought a domain from GoDaddy, pointed the DNS to another server. The website is fine. 

However, when I pointed to the server, I started being unable to receive outside domain emails, however I can send the emails out. 

I have tried to add the MX record in the server (not Godaddy), however no luck...

What should I do ?

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Excel Files Closing [APPCRASH]

October 11, 2016, 4:13 am
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Hi,

Yesterday my excel files started to close every time I tried to group or ungroup the colums. I realized if I change the side of resume colum, the error stop to occur. Down you can see the log:

 
Problem signature:

  Event Name Problem: APPCRASH

  Application Name: EXCEL.EXE

  Application Version: 14.0.4756.1000

  Date Stamp / Application Time: 4b9c0870

  Fault Module Name: EXCEL.EXE

  Fault Module Version: 14.0.4756.1000

  Date Stamp / Fault Module Time: 4b9c0870

  Exception code: C0000005

  Exception Displacement: 00000000005418cd

  Operating System Version: 6.2.9200.2.0.0.16.7

  Location ID: 1046

Additional information about the problem:

  LCID: 1046

  skulcid: 1046

Read our online privacy policy:

  http://go.microsoft.com/fwlink/?linkid=190175

If the online privacy policy is not available, read our privacy statement offline:

  C: \ Windows \ system32 \ en-US \ erofflps.txt
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the New OneDrive client preview - SharePoint folder sync?!

October 12, 2015, 11:24 am
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Hi guys,

again, OneDrive seems the only Microsoft product that doesn't have a forum (Not user voice). so I figured this one is the most appropriated. If there is one I'd be glad if you direct me to it

I installed the new OneDrive Sync Client and it's very nice that finally the same capabilities are identical for both personal OneDrive and Business OneDrive.

But one thing is missing. what about SharePoint folder sync?! I hope I'm wrong but do you think that now we should have 3 different OneDrive processes!

1. OneDrive - Personal

2.  OneDrive - Business

3. OneDrive for business - SharePoint directories

I'd love to hear your feedback or share your knowledge about it

thanks.

Tamir Levy

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IMAP / SMTP slow performance on Office 365 (10sec idle time before receiving/sending data)

October 10, 2016, 10:45 am
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Hi,

I am using O365 with IMAP and SMTP access.

I notice that anytime I have to connect through IMAP or anytime I have to send an email it takes ages to connect (exactly 10sec).

It is very easy to reproduce the issue and it is always 10sec before my email client is actually moving data.

After theses 10sec the bytes transfer is good, but I always have to wait this "idle" time and I don't know why.

It happens just after the TLS certificate negociation and it is very easy to see it on a packet capture.

Any idea what can cause this issue?

Tested on mutt and Thunderbird, on two different computers with the exact same symptom for IMAP sync or SMTP.

many thanks
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Access 2013 Linked tables being Read-Only on one end

October 20, 2016, 11:35 am
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Hi,

I'm working on developing an Access Database that will pull information straight from a different one and store additional information that can't be stored on the existing one.

I am able to link the tables, but if I make a change on one it changes the other. Is there a way to make it be read only on the new database but still get live updates? So I can't make a change of date for example on the new database and have it change in the original one? Basically I just need to use this information to populate forms without having it changed at all. Due to security concerns, it really shouldn't even be able to have tables changed.

If anyone has any ideas please let me know,

Thanks guys!

Daniel

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DOCRECRYPT tool Error: ERROR_NoCertToUse Last Result: 0x80004005

December 23, 2014, 11:01 pm
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Hi,

I'm using docrecrypt tool to reset a password protected .xlsx file. But I'm seeing an error after this command.

docrecrypt.exe -i <filename>

Input File:<filename> (inplace) Error:ERROR_NoCertToUse Last Result: 0x80004005

* I'm trying this from a standalone pc.

* I have generated the certificate (Type: Exchange) using makecert tool and created a pfx certificate.

* Installed the certificate in my pc and able to see it in personal store

* Tweaked the registry key for "Computer\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\15.0\ common\Security\Crypto\" and added the HASH as a string under this key.

* I have tried all the above steps using  http://technet.microsoft.com/en-us/library/jj923033%28v=office.15%29.aspx link.

Please guide me if I'm missing something. Any help to make it work would be greatly appreciated.

Thanks

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Office 2013 Professional with Service Pack 1 crashes

October 6, 2016, 9:08 pm
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Hi,

My Office 2013 suite continuously crashes on Windows 10 (Build 1607) if I open the document directly. I have tried on 3 different brand new laptops. Always have to open the application Run as administrator

I am domain administrator and have complete administrator rights on laptop. Installed all the required Office 2013 updates & security fixes as well

Please find below event viewer log

Word Event log:

The program WINWORD.EXE version 15.0.4859.1001 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 Process ID: 1eb4
 Start Time: 01d2204e769fb89e
 Termination Time: 13
 Application Path: C:\PROGRA~1\MICROS~1\Office15\WINWORD.EXE
 Report Id: d588255f-8c41-11e6-b443-e4a7a0cf0070
 Faulting package full name: 
 Faulting package-relative application ID: 

Excel Event log:

The program EXCEL.EXE version 15.0.4867.1000 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 Process ID: 1778
 Start Time: 01d2205018b33398
 Termination Time: 13
 Application Path: C:\Program Files\Microsoft Office\Office15\EXCEL.EXE
 Report Id: 5f6a7383-8c43-11e6-b443-e4a7a0cf0070
 Faulting package full name: 
 Faulting package-relative application ID: 

Thanks

Santosh

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Self Created Meeting and Appointments are missing in calendar

October 7, 2016, 6:35 am
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Self Created Meeting and Appointments are missing in calendar , when you view owa the request are visible, , the request do pop up for remainders but are not visible in outlook calendar have tried reinstalling MS office after using office cleanup utilities, yet the same issue is observed.

Regards Ajinkya Ghare MCITP-Server Administrator | MCTS

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Outlook 2016 starts in offline mode.

October 20, 2016, 7:34 am
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Seems kinda random but I have a user that is running Windows 10 pro and office 365 pro 2016, when he turns on his PC and then goes to launch outlook it opens in offline mode. It's easily corrected by turning off work offline under send and recieve but it is annoying to the user. Everything I found basically pointed to setting "When starting, selectAutomatically detect connection state or Manually control connection state." to manual but this option is missing in outlook 2016.
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OneNote PDF with black streaks

October 20, 2016, 10:30 am
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I normally upload PDFs from class using the print to OneNote function, but recently I have been getting large black streaks once uploaded onto onenote. I was wondering how we should fix this. Any help will be great thanks. 
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O365 ProPlus//2013/2016 - How to Disable Links to OneDrive for Business and OneDrive Personal

October 20, 2016, 11:31 pm
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Hi!

O365 ProPlus//2013/2016 - How to disable links to OneDrive for Business and OneDrive Personal in the "Open" of Microsoft Word/Excel for entire enterprise? We use Windows 7 SP1 clients.


Many thanks, in advance!



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Excel freezing after sharing document by Email

October 21, 2016, 2:28 am
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Hi all,

Running into a strange issue here.
When i receive an Email with Excel attachment, i can open the attachment, change the content, and next go to

File - Share - Send as attachment by Email

Sending the attachment by Email goes very well. 

But from this point when i try to close Excel, it freezes. It doesnt matter if i click the x or go to File - Close. The whole Excel program is frozen.

I can close Excel from the Task manager. 
I can also close Excel by opening Outlook back to the foreground, click somewhere in Outlook (doesnt matter where), and then minimize Outlook. When i minimize Outlook i get a little screen asking if i want to Save Excel, of close Excel without saving. 

So Outlook is somehow interfering with Excel (the Save or Do not want to save box) .. 

Anybody?

Thanks

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OWA distribution lists

October 6, 2016, 10:27 am
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When a person logs into Office 365's OWA and creates a distribution list of their personal contacts will that then show up in their Outlook client? We are a fully hosted O365 Enterprise customer with no on prem exchange. We have some folks that are not seeing it in the client after creating the DL.

Thanks,

matt

Matt Thompson

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Access 2013 operating extremely slow switching from design mode

February 10, 2015, 8:54 am
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Access 2013 is working extremely well at runtime, however development is substantially more time consuming due to a prolonged delay (up to several minutes) when moving a query from design view to datasheet view, or a form from design view to form view. I have experienced this delay with standalone databases as well as databases with linked tables to other Access database tables and with SQL server database tables. I have never experienced this type of delay with prior versions of Access. I most recently migrated from Access 2010 to Access 2013. 

MY OS is Windows 7  64 bit.  Microsoft Office 2013 is the fully installed 32 bit version.  I have 16 gigs of RAM on my desktop with a NVIDIA Quadro 2000 display card, all my applications are designed to run locally.

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