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can you disable that printer options are saved in dokuments?

June 23, 2014, 4:15 am
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Hi,

We have an environment with ab 30 clients that all uses office 2013 proplus. When a user is creating a document in for example Excel and prints this out it works perfect. But if the same user saves this document to a shared drive or emails the document to another user it does not work so great. The thing is. every user have a special inbox on the printer so when they print the document lands on that inbox. If share this document with another user the document has saved the print information within the document so when the other user tried to print it lands in the wrong box on the printer.  So to the question: Is it possible to disable that excell and word do not save the printinformation in it's documents OR that every load discards it?

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Word 2013 - Can you change Highlight Color of Selected Text

December 11, 2013, 5:44 pm
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I've searched everywhere and can't find how to change the color of the Highlighting of the "Selected" text in Word 2013 (Windows 8.1 OS). Somehow it was changed form light grey to black with white text. Does anyone know how to do this??? Is it possible???


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Positioning an adress on a single envelope

June 23, 2014, 4:57 am
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I recently bought a brand new laptop and printer and purchased Office 365.  Now, for the first time I wanted to print an adress on an envelope.  To do this I use the envelope-wizard where there is an option to reposition the adresses.  But whatever I do to reposition them by using the arrows next to "from the left", the result stays the same: the main adress is printed too much on the left side of the envelope.  When I change the distance, nothing changes.  Can someone help me with this, please?  Thanks!

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error 0x5004010f while trying to Send\Recieve and "No Connection" shared calendars

June 23, 2014, 4:26 am
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Good Day everyone,

A user in my organization work with Outlook 2013 and is experiencing an issue: When he attempts to manually update his mailbox, he gets the attached error pic - Error 0x5004010f. In my search to find and eliminate this error, i only found 1 trustworthy result that suggested it might have something to do with the local copy of GAL in his Laptop. I downloaded a new copy and that didnt work, i went to the OAB path and deleted that file and downloaded it again, still with no success. 

I even tried to recreate his profile. Nothing.

Even though he gets this error, he can send and recieve with no problem.

That's his first problem. His second one is he cant open 2 shared calendars which he has permissions on (See same attached pic). He gets a "No Connection" line next to each calendar.

Not sure if relevant but we used to be 2 different companies, and we recently migrated together. So my user is from the other company and the calendars he tries to see belong to 2 users from my company.

I also examined this possibility of defect updates:

http://helpdesk.missouristate.edu/two-microsoft-updates-cause-problems-with-outlook-2013/

Irrelevent.

Would very much appreciate any help.

Thank you.

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Office Preview windows

June 19, 2014, 2:12 am
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Hey Guys,



One of the users is having an error when try to open Excel files attached from MS Outlook emails. Apparently, the preview window on the bottom become blank and she can't manage to go through the spreadsheet. I have tried the basic things like update Windows and Office, change the folder options and make sure there are enough memory RAM and processor resources.

MS Office 2013 Home & Business
MS Windows 7 Professional SP1 professional
MS Exchange 2010 SP3

Do you have any idea what could be?



If the answer was helpful, please mark as closed.

Maurício A. Sasia
System and Network Administrator
Microsoft MCSA|MCP|MCDST|MCTS|MCITP
ITIL Foundation Certified v3
Novell CLA|DCTS
Linux LPIC-1
Trend Micro TCSE|TCSP|TFC


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How to use OCT (Office Customization Tool) with office 365?

June 6, 2014, 6:42 am
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I am working on a project to migrate Office 2010 clients to Office 365. I am aware of using OCT (Office Customization Tool) for customizing office 2013. Is there any way to use this along with office 365? OCT tool generates a MSP file, which is installed along with the updates for Office 2013. Will it work with Office 365?

BTW we are not using OCT tool to set the volume license keys here. But we are using it to migrate the user settings, preferences and other customizations from the older versions. 

Is there any recommended way to achieve this?

Is there any guidance around this?

Regards, karthik.

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Outlook 2013 send and receive setting

July 23, 2013, 9:43 am
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Hi all,

I have a strange Outlook 2013 problem. Occasionally, "Scheduled an automatic send/receive even XX minutes." setting in Send/receive page gets uncheck by itself. Sometimes, I notice that my emails are sitting in my outbox and when I check the send/receive settings, above setting is checked off.

Has anyone else seen this issue and know of a way to prevent it from happening?

Thank you.

Ra 

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Changing to a theme with color in Office 2013?

October 27, 2012, 4:07 pm
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Please...PLEASE...someone tell me there is a way to change the Office 2013 RTM themes beyond just a grey-scale look. All I can see is "White", "Light Grey", and "Dark Grey"...which is equivalent to "Stormtrooper White", Stormtrooper Light Grey", and "Stormtrooper Dark Grey". Did the Adams Family design the Office 2013...because everything looks like a flat-styled death theme compared to Office 2010. I'm quite literally getting eye-strain from it. I can see a headache coming on if I try to use this all day.

Is there some option I'm missing, some third-party add-on, a registry tweak...or ANYTHING that will add a blue, tan, or any other splash of real color to Office 2013? Also, is there some way to add some depth to the slider bars? Everything looks so flat....and dead. I'm working with these tools all day long...and it's like I'm living in a Twilight Zone episode. I feel depressed after using Office 2013.

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Home Use Program Website

June 23, 2014, 11:28 am
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After I confirm my work email and program code, I'm taken to a website that asks me to choose my copy of office 2013. There is no link associated with this request to choose the version. I can select copies of Visio and Project and they work fine but Office does not seem to be available from here.
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Outlook 2013 not syncing inbox

January 17, 2014, 8:13 am
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I have Outlook 2013 on Windows 8.1. It is linked with an external IMAP account. Outlook will not sync and receive message into the Inbox unless I have selected a different folder or selected Calendar, Tasks or another item from the bottom toolbar. Even if I have Mail selected and select "Send/Receive" messages will not come through. I have checked the settings for automatically receiving messages and setting it on different times does not make a difference. I have tried checking filters, those have been remove and nothing. I have tried checking settings in my external email (through Bluegenesis) and there is nothing there that makes a difference. It is very frustrating to have to either close out and reopen my Outlook to get new messages or have something other than Inbox selected. I have tried to check all settings, rules, etc. and do not have anything special set. I already tried removing the account completely and setting it up again, but I'm still having the same issue. 


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Getting blocking dialog box "Getting your new office ready for you"

June 11, 2014, 9:29 pm
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Whenever I launch any Office app such as Word or Excel, I get this dialog box:

Regi John


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BSOD

June 18, 2014, 10:33 am
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Can U help me i have no idea what to do :( https://onedrive.live.com/redir?resid=E3E220C10572FD51%21106
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Change Outlook 2013 slow and disabled add-ins settings

July 7, 2013, 6:21 pm
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Hi,

Is it possible to tweak the built-in Outlook 2013 settings for slow and disabled add-ins?

For example I understand the threshold to disable Start-up add-ins is an average load time of 1000 milliseconds or more? Can this be changed to for example 2000 via registry or other?

Or alternatively, is there anything I can do to disable this whole add-in "start up load speed check" entirely or for a specific add-in only permanently?

Problem is one of our custom VSTO add-ins sporadically gets disabled for some users on Outlook startup. We want to avoid contentiously having to re enable it manually on individual clients, it causes frustration and it makes our custom add-in in look bad. Increasing the load time of Outlook is a very small price to pay.

Please no responses along the lines of "Go to File, Info, Slow and Disabled Add-ins and enable your add-in."

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Very Slow to save Office 2013 files (Excel/Word) to a network share

June 4, 2014, 5:49 am
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I have an issue with a customer's system whereby they experience problems with saving either a Word or Excel file to another workstation on the network.

The network share is located on a Windows7 Pro x64 machine. The problem can be seen on a machine that's running Windows 8.1 Pro X64 along with Office 2013. When the user attempts to save the document back to the network share, there's a very long delay (sometime around a minute) before the save completes.

I've tried turning off indexing of off-line files (via indexing options) and also declaring the network location as a trusted location (via the Trust Centre settings from within Excel & Word).

If I simulate the same, but with a local file (eg loaded/saved to the Desktop) then there's no delay, so I conclude that it's something related to the process of saving data to the network share.

The normal copy speed across the network, and between these 2 machines, is very fast. It's only when running Word/Excel that  the problem manifests itself.

Any pointers would be gratefully received!

Martin

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outlook.com- inbox - mails

June 22, 2014, 7:04 pm
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At the Inbox of Outlook.com , mails older then 10 days are deleted automatically without any reason. Why ?
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Problem with SPREADSHEETCOMPARE

May 22, 2014, 1:30 am
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Hello,

I have added following file to the system PATH:

C:\Program Files (x86)\Microsoft Office\Office15\DCF\SPREADSHEETCOMPARE.EXE 

When I attempt to run the tool from command line:

SPREADSHEETCOMPARE book1.xls book2.xls

or

SPREADSHEETCOMPARE book1.xlsx book2.xlsx

The tool crashes with following information (in Polish:

Podpis problemu:
  Nazwa zdarzenia problemu:CLR20r3
  Podpis problemu: 01:spreadsheetcompare.exe
  Podpis problemu: 02:5.5.0.5
  Podpis problemu: 03:531f7e59
  Podpis problemu: 04:mscorlib
  Podpis problemu: 05:4.0.30319.18408
  Podpis problemu: 06:52310b91
  Podpis problemu: 07:46b9
  Podpis problemu: 08:26
  Podpis problemu: 09:System.ArgumentException
  Wersja systemu operacyjnego:6.1.7601.2.1.0.256.48
  Identyfikator ustawień regionalnych: 1045
  Dodatkowe informacje 1:0a9e
  Dodatkowe informacje 2:0a9e372d3b4ad19135b953a78882e789
  Dodatkowe informacje 3:0a9e
  Dodatkowe informacje 4:0a9e372d3b4ad19135b953a78882e789

Have anybody managed to execute the tool from the command line with two files as parameters?

**IMPORTANT NOTICE**

If the tool is executed from the command line, it **permanently removes** the first file that is subject for the comparison! 

Use dummy files if you want to reproduce the problem.


Thanks,

Kamil


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Printing staff card by Access 2013, margins change automatically

June 19, 2014, 5:45 am
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there are 2 computers using a Access share file to print staff card (name card size)

both computers were installed with same card printer

the report is defaulted with that printer.

the strange stuff is

when i set report fit at computer A, report zoom to the right top croner at computer B and all the margins change

when i set report fit at computer B, report zoom to the right top croner at computer A and all the margins change

how can make it same showing in both computers?  thanks.

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Office documents do not open from hyperlink or from File>Open

June 6, 2014, 8:02 am
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I have several users, including myself, that have an issue opening MS Office 2013 documents. The issue can happen in one of two ways. 1st, often when there is already a Word or Excel document open and you try to open another either by File > Open or going to the folder and double- clicking the file. It seems that Office just hangs on it and never opens the file. 

2nd, clicking on a hyperlink in an IE browser. The file doesn't open but the icon for the file (either Word or Excel) shows on the taskbar as if there is an open document. 

No errors are given and sometimes if you repeat the process a few times the file will eventually open. All users having the issue are on Windows 7 Pro both 32bit and 64bit. 

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How to import ms outlook 2007 mail to office 365 mail

June 8, 2014, 10:08 pm
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How to import ms outlook 2007 mail to office 365 mail
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Outlook 2013

June 17, 2014, 8:20 am
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I've run across an odd issue that I haven't been able to resolve. In Outlook 2013, on rare occasion, (Maybe once a day), while I'm typing either a new email, or a response to an email, my name will randomly get inserted in the email, in brackets, like this - [John Smith].

I have turned off the "Preface Comments With" in the options menu, but I don't think that is the fix, as this happens rarely.  Also, I only turned it off yesterday, so I haven't given it enough time to see if it helped.

This seems like a macro or keyboard shortcut that might have gotten assigned accidentally, and hitting a key combo inserts my name, but I've checked both of those, and nothing custom has been set up.

Does anyone have any advice on what might be causing this issue to happen?  Thanks in advance for your assistance!

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