A few of my users are facing this one particular problem. In an event if any of the Excel or Words document they are working on stops responding or crashes. After restarting Words or Excel,
- they are unable to open more than 1 words or excel document. If they do It will crash or stop responding.
- opening a blank document will cause Words or Excel to stop responding.
- trying to reopen the crashed document on the left panel "Recently Recovered Documents" Will cause Word or Excel to stop responding again.
Tried to run Repair MS Office 2013 but does not seem to work. Only Short term working solution is to remove and re-install back again MS Office 2013.
Every time a Document crashes, The above problem repeats over and over again until Office is removed and re-installed again.
Is anyone facing this problem ?