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Very Slow to save Office 2013 files (Excel/Word) to a network share

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I have an issue with a customer's system whereby they experience problems with saving either a Word or Excel file to another workstation on the network.

The network share is located on a Windows7 Pro x64 machine. The problem can be seen on a machine that's running Windows 8.1 Pro X64 along with Office 2013. When the user attempts to save the document back to the network share, there's a very long delay (sometime around a minute) before the save completes.

I've tried turning off indexing of off-line files (via indexing options) and also declaring the network location as a trusted location (via the Trust Centre settings from within Excel & Word).

If I simulate the same, but with a local file (eg loaded/saved to the Desktop) then there's no delay, so I conclude that it's something related to the process of saving data to the network share.

The normal copy speed across the network, and between these 2 machines, is very fast. It's only when running Word/Excel that  the problem manifests itself.

Any pointers would be gratefully received!


Martin


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