Hi all,
We are Using Office 365 (Exchange online) and Outlook 2013. In outlook we had created a users mailbox, this mailbox was shared and users has fulll access to that mailbox. That works fine for about 3 - 4 months. At t hat moment the troubles began. Users drag mails to the shared user mails box, but the mails disappears. After a lot of contact with a support engineer of Microsoft Office 365, we have created a new shared mailbox disabled there 'cache others mail' option (but that makes Outlook very slow), instead of a user mailbox with share permissions. We also upgraded to the newer Office 365. Yesterday we have created new ost files for the users. But the problem still exists. Today a user creates a new folder into the shared mailbox, but other users cannot see this folder in outlook.
Out client is not so happy, I become a never ending story. Does anyone know this problem and does anyone have a solution for this problem. I become crazy of this, it is asuming a lot of time, and the client is not satisfied........
Hope anyone can help.
Kind regards,
Willem