Hi,
I have a Clients PC (Win 8Pro16Gb Ram...) Connected to SBS 2008 (Exchange 2010). All has been ok with the clients mail box (12Gb HUGE!!!...don't ask), until we migrated him over to the new PC. The problem is that if he creates an email with any attachment it appears to fail to send the attachment. Even though the email indicates that the attachment is there because the size has increased by the attachment size.
If we send to another client internally using outlook 2010 , we get the strange situation where the email arrives and says its 1Mb in size but no attachment is shown as attached. If I right click the message still no attachment is indicated.
After spending all morning trying to find a solution we have found that setting the outbound message to Text format appears to work, the attachment is sent and is received at any recipient internal and external. If I change the format to HTML it fails every time. (Curious though ..if we send to an user that has his iPhone connected via OWA, they can see and open the attachment). If I send to our office from the clients I get the same bizarre situation. The mail arrives, outlook(2010) says it has an attachment (indicated by paper clip in mail list), but on opening the email, nothing...well no attachment to be found, but the mail size is 1Mb.
I have tried to see if the mail is using Rich Text Format, but all the mails sent are using HTML. These fail every time, I have changed the users default global outbound mail to text only and it sends attachments ok, but this is not a solution as none of the clients graphics and signatures work now because of the format change (un happy customer...corporate identity etc...).
Where can I start to look in exchange 2007 to find this problem ?
Best Regards
Colin Coleman