Hi,
We have deployed Office 2013 32bit on windows 7 pro company wide with the latest updates but have run into a bug with Powerpoint 2013
50% of our existing powerpoint 2010 presentations - and some brand new ones - have a memory leak. That is you open the powerpoint and the powerpoint.exe memory usage goes up to 1.2GB working set and then the slides start having red and blue X instead... and
then when you zoom in images and drawing objects dissappear .. add more slides in and you can't use it at all!
I open the same presentations in powerpoint 2010 and no problems - only 23MB memory usage
These powerpoints are not large or special... only slides with jpeg images and some drawing objects... we tried recreating slides from scratch (no copy paste) importing jpegs directly and after a while the memory usage goes over 1GB and it starts replacing
slides with red X ... I've tired running in powerpnt /safe mode... disabling hardware acceleration, compressing images in document, saving as .ppt format etc no difference .. the only workaround is to go to View and press "greyscale" and edit in
that view and then everything will be displayed ..
Has anyone else encountered the issue?
Thanks!