Why? Why does this keep happening? Why can Microsoft NOT issue a piece of software that works? I have lost so much time and work from word and excel it is disgusting. THIS IS A PRODUCTIVITY SOFTWARE PACKAGE, and when it crashes and does not have an autosave that seems to work at all, then my work is lost; therefore my time is lost. Worst of all, since I have come to expect it to freeze then crash, I save my work after each paragraph. EACH PARAGRAPH!! You would think that this saves the work, but you would be VERY wrong. Why? Because when you click 'save' is when it hangs and then crashes the most! Admittedly, I am working with large documents (a PhD thesis) with lots of figures. I have them all broken into chapters to minimize the risk of Microsoft's head exploding, but it still crashes.
Looking on their website, I see that this is a major issue that people have, so please Microsoft explain to me, why are we expected to fork over money (365 my butt), for incomplete, buggy software? Why is it that you have been producing a word processor since the early 90's and it is still horrible? How is this possible? In short, why is your work so haphazard and poorly done?