I am rolling out Office 2013 and KMS at the same time. I have KMS installed on 2012 server and it seems to be activating Windows Server 2012, Windows 8 and Windows 7 clients without issue (once I hit 25 threshold). I am now trying to troubleshoot Office 2013 activation. It appears my clients are either not upping count or are not asking server for activation? They are all from a custom image where office was installed but never opened before sysprep /generalize. Below is output of slmgr and ospp to help diagnose. Thanks.
Here is output from server:
C:\Windows\System32>cscript Slmgr.vbs /dlv all
Microsoft (R) Windows Script Host Version 5.8
Copyright (C) Microsoft Corporation. All rights reserved.
Software licensing service version: 6.2.9200.16384
Name: Office 15, OfficeKMSHostVL_KMS_Host edition
Description: Office 15, VOLUME_KMS channel
Activation ID: 2e28138a-847f-42bc-9752-61b03fff33cd
Application ID: 0ff1ce15-a989-479d-af46-f275c6370663
Extended PID: 05426-00206-234-999897-03-1033-9200.0000-2332013
Installation ID: 010633716895513095306564872211085445942432430693259445
Use License URL:
https://activation.sls.microsoft.com/SLActivateProduct/SLActiva
teProduct.asmx?configextension=o14
Validation URL: http://go.microsoft.com/fwlink/?LinkID=187557
Partial Product Key: G98VW
License Status: Licensed
Remaining Windows rearm count: 1000
Trusted time: 8/21/2013 5:00:21 PM
Key Management Service is enabled on this machine
Current count: 2
Listening on Port: 1688
DNS publishing enabled
KMS priority: Normal
Key Management Service cumulative requests received from clients
Total requests received: 31
Failed requests received: 0
Requests with License Status Unlicensed: 0
Requests with License Status Licensed: 0
Requests with License Status Initial grace period: 31
Requests with License Status License expired or Hardware out of tolerance: 0
Requests with License Status Non-genuine grace period: 0
Requests with License Status Notification: 0
Here is output from a sample client:
C:\Program Files (x86)\Microsoft Office\Office15>cscript ospp.vbs /act
Microsoft (R) Windows Script Host Version 5.8
Copyright (C) Microsoft Corporation. All rights reserved.
---Processing--------------------------
---------------------------------------
Installed product key detected - attempting to activate the following product:
SKU ID: b322da9c-a2e2-4058-9e4e-f59a6970bd69
LICENSE NAME: Office 15, OfficeProPlusVL_KMS_Client edition
LICENSE DESCRIPTION: Office 15, VOLUME_KMSCLIENT channel
Last 5 characters of installed product key: GVGXT
ERROR CODE: 0xC004F038
ERROR DESCRIPTION: The Software Licensing Service reported that the product coul
d not be activated. The count reported by your Key Management Service (KMS) is i
nsufficient. Please contact your system administrator.
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---Exiting-----------------------------
Brian Hoyt