hello All,
I am getting the above error when i send a mail from external domain. I have exchange server 2010 on and O365 account. From last 2 months i am not using O365 account and even active sync is also not working. And recently O365 subscription was over. So now non -synced users are not getting mails from external domain. Please find the below complete error.
The email address you specified couldn't be found or is invalid. It may be due to a bad entry in your Outlook or Outlook Web App recipient AutoComplete cache. Use the steps below to delete the entry from the cache:Click New mail.
In the To field start typing the recipient's name or email address until the recipient appears in the drop-down list.
Use the DOWN ARROW and UP ARROW keys to select the recipient, and then press the DELETE key.
Then resend your message – delete and retype the recipient’s name or e-mail address before sending it.
For more tips on how to resolve this issue see DSN code 5.1.1 in Exchange Online.
Diagnostic information for administrators:
Generating server: DM2PR08MB368.namprd08.prod.outlook.com
user@domain.com
Remote Server returned '550 5.1.1 RESOLVER.ADR.RecipNotFound; not found'
Original message headers:
Received: from BLUPR08CA0072.namprd08.prod.outlook.com (10.141.200.52) by
DM2PR08MB368.namprd08.prod.outlook.com (10.141.55.154) with Microsoft SMTP
Server (TLS) id 15.0.1010.18; Wed, 20 Aug 2014 16:55:58 +0000
Received: from BN1AFFO11FD021.protection.gbl (2a01:111:f400:7c10::118) by
BLUPR08CA0072.outlook.office365.com (2a01:111:e400:88d::52) with Microsoft
SMTP Server (TLS) id 15.0.1010.18 via Frontend Transport; Wed, 20 Aug 2014
16:55:56 +0000
Received: from mail-vc0-f171.google.com (209.85.220.171) by
BN1AFFO11FD021.mail.protection.outlook.com (10.58.52.81) with Microsoft SMTP
Server (TLS) id 15.0.1010.11 via Frontend Transport; Wed, 20 Aug 2014
16:55:56 +0000
Received: by mail-vc0-f171.google.com with SMTP id hq11so9516889vcb.30
for <user@domain.com>; Wed, 20 Aug 2014 09:55:55 -0700 (PDT)
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
d=gmail.com; s=20120113;
h=mime-version:date:message-id:subject:from:to:content-type;
bh=UIg592euC1okrJydwvvU1ssSy4p+p3l+Nh+vpxrcn/Y=;
b=yhVCdHhs616U6+U4K7UqoQwm+eUrFgIJMKqmEUzREUgdgcgFtoM9+5MABnFeEjW7Cz
RT7vVTlH+v7nH/iW+nntxCRi4I3cqLUcAY8AgM5kGVoGBURCqo66dVbxWghB0HMDiZ7D
1AMDv1gez/PG8pmOpSVtkg1xmp0a/19vlPcqJ5ZRBlU/HdAuEYRp9M8ZBZLXgYF9RfDg
PphDqDLqDZ+Y7yNVIbAoC3gHA9kqfqAgWp3HOqRWb5TcRWI7sb9pj5ifYPQBVDJ6ozAS
jGfhzvxWHnbBPzVKqcCmkgrUVcSX8cUCrZqBjSk6c616nHSjVy6fRHnPdyIJ0Nzd6cnk
FR5Q==
MIME-Version: 1.0
X-Received: by 10.52.136.196 with SMTP id qc4mr15358922vdb.22.1408553755439;
Wed, 20 Aug 2014 09:55:55 -0700 (PDT)
Received: by 10.52.178.168 with HTTP; Wed, 20 Aug 2014 09:55:55 -0700 (PDT)
Date: Wed, 20 Aug 2014 22:25:55 +0530
Message-ID: <CA+GyOUV7n1V35=GRmzciyuocnAFngUN1Kba0XUbbT2QjEUb4Cg@mail.gmail.com>
Subject:
From: sai siva kumar <saisivakumar.d@gmail.com>
To: <user@domain.com>
Content-Type: multipart/alternative; boundary="bcaec51b12bd3d78fb0501127a3a"
Return-Path: saisivakumar.d@gmail.com
X-EOPAttributedMessage: 0
X-Forefront-Antispam-Report: CIP:209.85.220.171;CTRY:US;IPV:NLI;EFV:NLI;
X-Microsoft-Antispam: BCL:0;PCL:0;RULEID:;UriScan:;
Final-Recipient: rfc822;user@domain.com
Action: failed
Status: 5.1.1
Diagnostic-Code: smtp;550 5.1.1 RESOLVER.ADR.RecipNotFound; not found
Thanks