Quantcast
Channel: Office 2013 and Office 365 ProPlus - IT Pro General Discussions forum
Viewing all articles
Browse latest Browse all 14306

Office 365 locked to domain.local account, 'Switch Account' crashes Office

$
0
0

Hi,

I have a user who has been using Office 365 happily for the last few months. For some reason all of a sudden her office apps are locked to the 'domain.local' account and will crash if I click on the 'Switch user' option to change it to her 365 account. This is happening in word, excel and powerpoint, the user is also unable to save any documents at this time - please advise.

(I've tried repairing, uninstalling/reinstalling)

Windows 7 + Office (E3 edition)

seems to be sucking up my day trying to resolve this - any pointers gratefully received at this point.


Viewing all articles
Browse latest Browse all 14306

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>