When a 1997-2003 doc is opened in Office 2003 it opens in compatibility mode and causes lock ups/delays. This issue is replicated with a network and local copy of the file to negate issues on comms side. No memory/processing spikes, occuring. Uninstalled/deleted
reg keys/reinstalled, issue remains. All updates and up to date drivers installed. Is this a common fault/something you guys have dealt with before?
I have left our client with a workaround in the form of converting the file to the new file format, however, this particular user has vast amounts of 1997-2003 docs so a fix is highly prefereable.
I have left our client with a workaround in the form of converting the file to the new file format, however, this particular user has vast amounts of 1997-2003 docs so a fix is highly prefereable.