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Outlook does not sync with Office 365

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I am having issues with 3 "newly" created account on Office 365 with Outlook 2013.

Office 365 Accounts

  • All 3 accounts are new
  • All 3 had not have any emails imported
  • All accounts on the same domain etc etc

Outlook 2013

  • Running in Windows 7/8 with EXCHANGE mode (not IMAP or POP)
  • It syncs initially, then does not send orsync anything (ie. emails, contacts, calendars, tasks etc)
  • Account cache of between 3-24 months - none works
  • Tried with Cache disabled - still persistent
  • Tried Outlook in Safe Mode - no difference
  • Outlook 2013 is FRESH Win7x64 install on a PC WITHOUT any Office - still same
  • Outlook 2013 on existing Win8x64 - same result
  • It is NOT an OST error as all 3 are NEW accounts and newly created OST
  • Tried that Outlook debugger website with 13 methods to try - still the same

Outlook 2011 (Mac)

  • Created new Identity - works perfectly
  • Emails, Contacts, Calendars and Tasks all synchronise properly

I remember Microsoft used to make Microsoft products work with each other fantastic OOB - why does it work on a Mac but not on a Windows PC?


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