I have an issue which seems to have been covered before, but no solution has helped...
Emails on a btinternet.com account stopped downloading. It is set up as IMAP. I tried disabling all virus etc stuff, but this had not effect. I have created a new profile for this email account alone. It downloaded mails up to 14/4/2013. Nothing later.
I needed the mails on the pc so installed Thunderbird, and set the account up. All mails downloaded.
I have checked the mail account online, and the mails I need are marked as unread.
How can I get Outlook 2013 to work? How can Thunderbird have no issues, by Outlook is a struggle??
Just another MS issue, which seems to be a weekly event nowadays.