Good Day everyone,
A user in my organization work with Outlook 2013 and is experiencing an issue: When he attempts to manually update his mailbox, he gets the attached error pic - Error 0x5004010f. In my search to find and eliminate this error, i only found 1 trustworthy result that suggested it might have something to do with the local copy of GAL in his Laptop. I downloaded a new copy and that didnt work, i went to the OAB path and deleted that file and downloaded it again, still with no success.
I even tried to recreate his profile. Nothing.
Even though he gets this error, he can send and recieve with no problem.
That's his first problem. His second one is he cant open 2 shared calendars which he has permissions on (See same attached pic). He gets a "No Connection" line next to each calendar.
Not sure if relevant but we used to be 2 different companies, and we recently migrated together. So my user is from the other company and the calendars he tries to see belong to 2 users from my company.
I also examined this possibility of defect updates:
http://helpdesk.missouristate.edu/two-microsoft-updates-cause-problems-with-outlook-2013/
Irrelevent.
Would very much appreciate any help.
Thank you.