Hey Guys,
One of the users is having an error when try to open Excel files attached from MS Outlook emails. Apparently, the preview window on the bottom become blank and she can't manage to go through the spreadsheet. I have tried the basic things like update Windows and Office, change the folder options and make sure there are enough memory RAM and processor resources.
MS Office 2013 Home & Business
MS Windows 7 Professional SP1 professional
MS Exchange 2010 SP3
Do you have any idea what could be?
One of the users is having an error when try to open Excel files attached from MS Outlook emails. Apparently, the preview window on the bottom become blank and she can't manage to go through the spreadsheet. I have tried the basic things like update Windows and Office, change the folder options and make sure there are enough memory RAM and processor resources.
MS Office 2013 Home & Business
MS Windows 7 Professional SP1 professional
MS Exchange 2010 SP3
Do you have any idea what could be?
If the answer was helpful, please mark as closed.
Maurício A. Sasia
System and Network Administrator
Microsoft MCSA|MCP|MCDST|MCTS|MCITP
ITIL Foundation Certified v3
Novell CLA|DCTS
Linux LPIC-1
Trend Micro TCSE|TCSP|TFC