I bought 2010 on line and have the back up disc. I have had a pc problem. I reinstalled the 2010 with the back up disc from MS. This accepts my product code It does not create a new short cut on Desk top (previously Word Excell & Access displayed.
There has always been a short cut for 2010 on desk top never worked) I click on this and it does not recognise my product code.
Regards E Lamb