Hello,
I am running Office 2013 on Windows 7; anytime I attempt to open a Word document that has been downloaded from my email, the program crashes. I see the Word splash screen, then the document opens for about two seconds, then it crashes. Upon reopening Word, I am prompted to repair the program. After I repair the program and reopen Word again, I am prompted to reactivate the software.
If the attachment is saved directly to the computer, then opened from Word internally, the program works fine. I have already unchecked the boxes in the Trust Center and disabled the COM add-ons.
Any assistance would be appreciated!