Good morning
I have a very annoying problem with Outlook 2013 that occurs when a user attempts to create a meeting, inviting and external attendee and uses the Scheduling Assistant to help them organise timings. We are running Exchange 2013 CU3 with no other versions
of Exchange in our environment.
Everything works fine until the user attempts to use the Scheduling assistant, as soon as they do, Outlook promptly crashes. Using OWA, things seem to work as expected.
This is the error logged in event viewer:
Event ID: 1000
Faulting application name: OUTLOOK.EXE, version: 15.0.4569.1503, time stamp: 0x52b0b282
Faulting module name: mso.dll, version: 15.0.4605.1000, time stamp: 0x531f9fba
Exception code: 0xc0000409
Fault offset: 0x00009408
Faulting process id: 0x1320
Faulting application start time: 0x01cf6453441df03b
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\OUTLOOK.EXE
Faulting module path: C:\Program Files (x86)\Common Files\Microsoft Shared\Office15\mso.dll
Report Id: 62895ac5-d04a-11e3-8285-7071bc433f94
Faulting package full name:
Faulting package-relative application ID:
Has anyone experienced this before and if so can you help me fix it please? Is this a bug with Outlook or Exchange? I am going to test the same scenario on a machine running Outlook 2010 to see if the same issue still persists.