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Outlook 2013 missing e-mail in Inbox, compared to Outlook.com

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I am using Outlook 2013 with an Outlook.com account (upgraded from live.com).

This morning I noticed I was missing an e-mail message in my Inbox. There was one e-mail that's very important to me that I already read using Outlook.com, and this morning I wanted to read it again in Outlook 2013 and take actions on it. However, the e-mail did not appear in Outlook 2013. Afraid of having lost this mail, I logged on to Outlook.com and the mail was this still there.

I started comparing my Inbox contents between Outlook 2013 and Outlook.com and noticed multiple e-mails missing in Outlook 2013. Just random, there does not seem to be any pattern.

The missing e-mails are not in the Junk e-mail folder, and I don't see any errors or 'Sync Issues' (I checked the folder). Outlook 2013 is just saying "All folders are up to date".

Does anyone else experience this issue?

(Installation: Outlook 2013 x64 on Windows 7, Office 2013 upgraded from Office 2010)


MdeB - Microsoft Partner - MCITP & Computer Enthousiast


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