Hello,
We are currently migrating from OCS 2007 r2 to Lync 2013. We are on office 365, but Lync is on premise. After migrating several users the option in Outlook to click to call someone only shows one option, which is to call the person's desk phone. Before there was a dropdown where you could choose desk phone, mobile or Lync call. This issue isn't happening to everyone. We are using Office 2013 and Office 2010. Please let me know if you have suggestions or if you need more info.
Not sure if this is related, but some people have lost the option to view their contact's pictures.
Thank you in advance,
Mitch