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Not enough memory to run Microsoft Excel. Please close other applications and try again.

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Hi All,

I have windows 7 SP1 64 bit machine with 8 GB of RAM. and have office 365 pro plus installed on it. I use windows explorer preview pane a lot and suddenly it has stopped working. Whenever I click on any excel, power-point, word file with the preview pane enabled it gives me the error as below:

for Excel: Not enough memory to run Microsoft Excel. Please close other applications and try again.

For Power point: there is not enough memory or system resources to start power point.

However the file opens fine when I double click it. I have tried the following"

1. Repaired, re-installed office 365 pro plus.

2. Disabled, enabled and changed virtual memory page file size. It did not make any difference.

3. Have verified folder and search options and they are fine for the preview pane.

Is there anything we can do about it?


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