I have a user who has a corrupt outlook profile, new updates to the exchange servers are not propagating through to her account. I have created her a new profile in outlook which fixes this issue but unfortunately throws up another.
Using her old corrupt profile she has access to her data files of which there are seven. using her new profile these data files although saved as .PST are not recognised by outlook, this sais to me that they also are corrupt. I have tried running SCANPST.exe and that cannot find the data files either, I have also tried creating a new data file and copying the folders into it without success. Is there some trick I am missing to get these to work with her new profile, they work fine with her old profile which means they cant be to badly corrupted.
Any advice at this point is most welcome
cheers
Paul