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Office 365 Click to run won't update automatically

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Hello all,

I have Office 365 set up for on premise "Click to Run" installations.  The Updates directory is set up in DFS and during the click to run installation the configuration.xml sets the correct location to the updates folder.

When I populate the Updates directory in DFS witht the latest version I expected my test clients to check this location and then discover something new and then update the version of Office we have installed automatically...

This does work but not automatically - I have to open an Office app and choose Accounts > disable Updates.

When I then re-enable updates the new source is discovered and applied successfully.

Obviously the method described above is unacceptable for 10,000+ users and also they would all need admin rights in order to elevate the disable/enable button in the Office application.

Anyone else experienced this before?

Any help appreciated,

Cheers

Carl


Carl Barrett | Twitter: @Mosquat


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