Hello,
I asked the following question in the Office365 community but they could not help me any further and they told me to ask the question here. For the original thread look here: http://community.office365.com/en-us/forums/172/p/212129/655853.aspx
Office version: Office Pro 2013 (365 ProPlus)
Windows version: Windows 7 Pro.
We are using a shared folder on "places" in SharePoint Online with some shared documents we edit from different places. But sometimes when using documents on the drive applications like Excel and Word hangs, and then you have to reboot or kill a couple of "winword.exe" or "excel.exe" to get them to work again.
I don't know why those "shadow processes" are there, but the problem is only when working with documents on the SkyDrive Pro.
Sometimes when you save to Skydrive the applications hangs and you have to kill the process.
The document seams to be saved tough.
Kind Regards,
Noiden