Hi there,
I have an exchange account and use Microsoft outlook 2013 on my desktop. As far as i know, i haven't changed any settings from the way it was since i first set up the emails. That said, in the last week i no longer receive emails into outlook. I send/receive and Outlook will tell me that my folder is up to date, but i login to office 365 and i've got 20 emails!!
This isn't the only exchange account that i have on my outlook, and in fact... i have a feeling this problem has only started happening since i added another exchange account to my computer.
I tried creating a new mail profile, and this worked for maybe an hour, but then the exact same problem happened. Emails wouldn't come through. I didn't have this extra exchange account on this profile, which is why i ruled out that it could be that emails fault.
Since then, i have just been using my online emails, but i really need outlook working properly.
Any and all advice is welcome.