Here is my setup:
"Sorry, we had trouble getting the featured templates and can't show them right now."
Below the error message is a link that reads “Work Offline.” If you click the “Work Offline” link, the error message disappears and the templates appear as they should. However, the error message re-occurs when the application is closed and re-opened.
If I login as the built-in Administrator account (i.e., the account I used to modify the default profile), this problem does not occur at all when using Office 2013 programs.
Any ideas?
- I installed Windows 7 Professional.
- I entered Audit Mode (which automatically logged me in as the built-in Administrator user) and installed the entire Office 2013 Professional Plus suite.
- In Audit Mode, I opened Word 2013 to get through the "new user" prompts, such as the opening movie that plays in all Office 2013 programs. I did this to ensure that any new users who log into the computer would not need to sit through these "new user" prompts. I also rearmed Office 2013.
- I ran Sysprep with the CopyProfile setting in the Unattend.xml file, with the /generalize switch, and the /oobe switch. The CopyProfile setting copies settings from the built-in Administrator account to any new user who logs into the system.
Both Windows and Office were successfully activated using KMS.
"Sorry, we had trouble getting the featured templates and can't show them right now."
Below the error message is a link that reads “Work Offline.” If you click the “Work Offline” link, the error message disappears and the templates appear as they should. However, the error message re-occurs when the application is closed and re-opened.
If I login as the built-in Administrator account (i.e., the account I used to modify the default profile), this problem does not occur at all when using Office 2013 programs.
Any ideas?